Typical jobs across Santa Clara County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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8 job stories

Typical job

What homeowners notice: A two-story house in a central neighborhood shows a stain on a bedroom ceiling after the first soaking storm of the season. The stain sits a few feet from the chimney, and the valley above it had debris held in its lower end since the autumn.
What we do: The technician traces the wet framing upslope in the attic and finds a line of dark sheathing along the valley. The debris is cleared by hand, the valley metal is re-lined where a nail hole let water through, and the lower course is tested with a run of water.
What to expect: The valley drains clear on the test, the attic board dries over the following week and the owner receives the photographs, the date and the scope for the record.

3-4 hours typical visit

Typical job

What homeowners notice: An original house from the 1920s shows a stain along the eave of a back bedroom. The covering has been patched in several places and the fascia beneath the gutter has begun to soften at one corner.
What we do: The crew strips the covering on the affected slope to the deck, probes the rafter tails and finds two that have rotted at the eave. The rafter ends are cut back to sound grain and sistered, the flashings at the chimney are re-made and the new covering is laid over fresh underlayment.
What to expect: The slope is covered and the attic is dry on the next check. The owner keeps the scope, which records the rafter ends replaced and the flashings renewed, with the photographs of the deck.

2-3 days typical visit

Typical job

What homeowners notice: A foothill house under mature trees has a gutter that overflows at its low corner after each leaf fall. The fascia behind the overflow is stained and the shaded north face of the roof shows moss near the eave.
What we do: The gutter is cleared and flushed, the run is re-hung on new brackets and re-pitched to its outlet, and the outlet is carried clear of the wall with a splash block. The moss is cleaned with a soft brush and the arborist's assessment is recommended in writing.
What to expect: The run holds its fall on the water test, the overflow stops at the next heavy rain and the owner has the arborist's note and a schedule for clearing the gutter after each leaf fall.

half a day typical visit

Typical job

What homeowners notice: A flat patio cover attached to a house wall has a stain running down the inside of the wall beside the join. Water stands on the cover near its drain for a day after each rain, and the cap above the join has shifted.
What we do: The cap is re-set and the wall flashing is re-made and lapped correctly under the membrane. The drain is cleared, the low spot beside it is marked for correction and a patch is laid over a split at one seam.
What to expect: The cover drains clear on the water test, the wall is dried and the owner has the photographs and the record of the level fault for any later repair.

1 day typical visit

Typical job

What homeowners notice: A barn with a corrugated metal roof on a valley lot rattles in every wind, and daylight shows through two places in the attic. Several washers on the windward edge have split and the screws have backed out.
What we do: Each fixing on the windward runs is tested by hand, and the split washers are replaced with new ones of the correct size. A panel with a crack along a rib is replaced in the same profile, and each penetration is re-sealed with a flexible sealant.
What to expect: The panels hold on the next wind, the daylight is closed off and the owner receives the list of fixings renewed and the photographs for the building file.

1 day typical visit

Typical job

What homeowners notice: A house on the foothill side shows dark marks in the cold corners of the sheathing after a run of cool nights. The attic smells damp in the mornings and the insulation near the eave is pressed flat against the soffit.
What we do: The insulation is pulled back from the eave and baffles are fitted at each rafter bay. A bathroom duct that ended in the attic is redirected outside and sealed, and a ridge vent is added with its intake cleared.
What to expect: Morning readings fall by the next check and the marks fade by the afternoon. The owner keeps the readings before and after and the note of the duct's new route.

half a day typical visit

Typical job

What homeowners notice: After a night of high wind a section of shingle has lifted at a hip and the underlay is exposed. Water has reached a ceiling in one room, and a limb lies across the gutter at the same corner.
What we do: The crew clears the limb and the loose debris, photographs the damage from the ground and fixes a tarp to the battens and framing with straps. The room below is dried and the permanent repair is scoped for the next dry week.
What to expect: The tarp holds through the next rain. The owner receives the photographs, the date and the scope for the permanent work, which is completed in a dry spell.

2-3 hours on site typical visit

Typical job

What homeowners notice: A skylight on a valley house shows a stain on the ceiling a few feet from the unit, and the glass itself is sound. The kerb flashing has lifted at one corner and the sealant at that corner has pulled from the metal.
What we do: The covering around the kerb is lifted, the step flashing is re-made with each lap over the one below and the frame is re-sealed. The opening is tested with water and the ceiling is dried before it is closed.
What to expect: The test shows no water reaching the ceiling, the plaster is dry on the next check and the owner has the photographs and the record of the flashing that was renewed.

1 day typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.